Epic One, by Hearken AI
Every job, quote, and PO — one question away
Epic One, the AI assistant for manufacturers from Hearken AI, connects to the ERP and CRM your shop already runs. From day one, your whole team gets instant answers scoped to their own logins, and an assistant that learns your tasks (quoting, sourcing, chasing POs) and does them, with a person approving every change.
- Your own dedicated server
- Every ERP change approved by a person
- Complete audit trail
“I asked it for the margin on a job we shipped in March and had the answer before my coffee cooled. That used to be a twenty-minute favor from accounting.”
Connects to the systems you already run
- EpicorEpicor Kinetic
- E2E2 JobBoss²
- NetSuite
- SAP Business One
- AcumaticaAcumatica
- Salesforce
- HubSpot
Built to enterprise expectations
- SOC 2Type II
- ISO27001
- CMMCReady
- ITARAware
The task library
Teach it once. It works from then on.
Epic One starts by answering anything in your ERP and CRM. Then you teach it the recurring work, and it keeps doing it with a person approving every change.
Quote new jobs from your history
Pulls job costing from past runs of similar parts (materials, setup, cycle times) and drafts the quote for you to adjust and send.
Source parts and draft RFQs
Reads the job specs in your ERP, finds candidate suppliers, and drafts request-for-quote emails you approve before they go out.
Check competitor pricing
Watches the market for the work you quote most and flags where your pricing sits high or low, with the sources it used.
Expedite late POs
Scans open purchase orders for at-risk deliveries every morning and drafts vendor follow-ups before they cost you a ship date.
Chase overdue invoices
Pulls your AR aging, drafts firm-but-polite follow-up emails, and sends them only after you approve each one.
Flag stock below reorder point
Watches inventory against reorder points and drafts the PO, with quantity, vendor, and price history attached, for a human to approve.
Built to be trusted
Built to be trusted with your ERP
Your ERP runs the shop, so we treat it that way. Epic One reads instantly but never changes a record without a person approving the previewed change, whether you run Epicor Kinetic, E2 JobBoss², or another system on our integrations list.
Safety first, by design
Reading is instant; changing your systems always requires human approval. New procedures rehearse in a sandbox and are supervised on their first production run. Every action is recorded.
Your data stays yours
Every customer runs on a dedicated server with its own database and encryption keys. No shared systems, no training AI models on your data. And each user sees only what their own ERP login already permits.
Our vision
Hearken means to listen
We build AI that listens first, to how your business really operates, and then quietly does the work: the lookups, the updates, the documents, the follow-ups. Epic One, our AI assistant for manufacturers, is the first product we've built at Hearken AI, and it won't be the last.
Put Epic One on your shop
Try the interactive demo, or request your company's private instance. Your own dedicated server, connected to your ERP, with a person approving every change.